Here’s Why Hosted Fax Services Remain Relevant in 2024

Dec 21, 2023 | Cloud PBX

Traditional fax machines are reliable and easy-to-use tools. In fact, globally, there are around 43 million fax machines still in use. You know what they say, old habits die hard, right? Did you know that traditional fax machines have evolved along with the rest of the tech industry? You can now send your documents through hosted fax.  

Hosted fax is a modern business solution that can send and receive documents through an internet connection. While hosted fax has been around for quite some time, a lot of people still don’t know that much about it. That’s why we want to dive deep into the roots of faxing, how it has evolved, and why hosted fax services in their most modern form offer many great benefits. Let’s go! 

A little bit of history 

To understand better how hosted fax technology has evolved, we need to know its roots and transformations throughout time. We created this handy graphic to sum up more than 150 years. In this timeline, we want to highlight defining moments in fax history.                                                                                                                                                                               

History about hosted fax

Hosted Fax Services Today 

It took some time to get here just to enjoy the benefits that hosted fax offers today. Modern hosted fax sends and receives documents online without needing a fax machine or traditional phone lines. This enables various opportunities and benefits for users. Let’s go through their three main benefits:

Save Time and Money 

Sending and receiving faxes without going through the hassle of going to the machine and scanning can save you time, yes, but also money. With a hosted fax, you no longer need to invest in phone lines, ink, office paper, a machine, and what is more expensive, maintenance fees. 

Offers Flexibility 

In the era of remote and hybrid work culture, employers need to provide more than just a job opportunity. Good salaries, health insurance and law benefits, and tools and flexibility to allow their employees to work remotely are key factors that potential employees are looking for. In fact, two-thirds (64%) of the workforce would consider looking for a new job if they were required to return to the office full-time. 

With hosted fax, employees can work from wherever they want and send and receive important documents while maintaining data security protocols. 

More Features and Integrations 

Hosted technology also offers more tools than previous fax methods offer. For example, features such as electronic signatures and cloud storage. These features are practical and valuable for office communications. Hosted fax can also be integrated with your email system or your internal software, streamlining your communications.

Hosted Fax Integration 

Hosted fax can be a stand-alone solution. However, to get the most from your hosted fax, we recommend tying it to your communication solution. When you combine your hosted fax with communication tools, you can enjoy a simple portal to control all aspects of your platform. With this portal, you will be able to fax, make calls, look up customer information, set call rules, and find analytics. 

Many businesses report that employees find a unified system to be more convenient and efficient. Work processes tend to speed up, and customer service improves. Working under a single pane of glass can help businesses streamline their workflow. 

AdammsCom: Your Hosted Fax Solutions Provider! 

If you’re looking to enhance your business communications with modern solutions, AdamsComm is the provider you’re looking for. Our hosted fax can help you send and receive important documents while maintaining your data security and looking out for your wallet. We have created a great how-to-use video on YouTube to see exactly how our hosted fax works.  See how to use our hosted fax solution here, and contact us!

John Adams
Author: John Adams