Adamscomm is a Value Added Reseller providing VOIP and UCaaS communications solutions, as well as, structured cabling. We are Veteran owned and operated business founded in 2004.
We can help your business by analyzing your needs and designing a customized solution to make your business as efficient and productive as possible. Our products and services can be designed to fit almost any budget.
During the implementation process Adamscomm will also handle all of the background logistics to provide for a smooth transition to your new solution. Additionally, we will provide staff training to help ensure that the system is being used in the best possible manner by everyone. .
Once your new system has been deployed, Adamscomm provides 24/7 support. We realize that your business needs to be running at all times and we are here to help keep it that way. After all, Keeping Your Business Connected is our Motto!
Meet The Team
John Adams
Founder and President
John draws on 25+ years of experience to help lead the Adamscomm team. Over the years he has pulled together an amazing team of tight knit, dedicated, sincere, and passionate professionals who make Adamscomm what it is. There is a consistent focus on unrelenting customer support and a desire to go the extra mile. John is constantly evaluating new technology and discovering exciting new ways to help his clients and team. His goal is, and always has been, to earn your trust and business for the long haul.
Darryl Panzer
Project Manager and Lead Support Technician
As Project Manager and Lead Support Technician, Darryl oversees anything from the routine service call to tier 3 issues. His 14 years of experience in the industry help him to think outside of the box. He identifies the underlying network infrastructure and recommends how a new project will be deployed at the client’s location. His attention to detail is almost disturbing! However, this means that projects cutover successfully and on time. Darryl is always embracing newer cutting edge technologies to stay one step ahead for our clients.
Maria Jackman
Customer Support and Trainer
Customers ask for her by name! Maria should really be called the “Voice” of Adamscomm! She is the front line when it comes to system design, support and end-user training. (Not to mention the gazillion Auto-attendant and voice mail greetings she has recorded over her 21 years in the business!!!) There is no quit in her dedication to customer satisfaction and she really helps make our installs go off at the highest possible level.
Mike Johnson- Field Technician
Mike is an impeccable field technician. He has 25 years of experience and has run more cables than we can count! His list of certifications is impressive, to say the least. He joined the Adamscomm team in 2015. Mike holds the following certifications: Toshiba Certified, NEC Certified Technician, Allworx Certified, ICC Elite Installer and last but not least…OSHA 10 Certified.
Andrew Thomas Vice President of Sales and Channel Development
Andy started his Telecom career in 1999 as an Account Manager with Verizon. He also spent 10 years with PAETEC/Windstream, starting as account manager and finishing as an account executive. Following Windstream, Andy worked for several major providers with a focus on the UCaaS / CCaaS market. Through his vast experience across multiple disciplines, Andy is able to help assist customers, and partners, get the most out of their IT and Telecom technology. Andy is also a US Army veteran and served in Desert Storm.
Heather Silvia- Inside Support/Triage
Heather started with Adamscomm in 2020 making her the newest addition to our team. However, Heather’s 20 years’ of experience in the communications industry helps us to enhance the level of support we provide to our clients. She has worked with all aspects billing, scheduling, triaging, and even Tier 1 technical support. Heather also holds a Bachelor’s Degree in Physiology.
Sheri Zalis – Telecommunications Support Specialist
Sheri joined our team in 2022. Her extensive industry knowledge with a variety of platforms, helps to enhances our customer support experience.
Her unwavering positive attitude and excellent customer service skills make her a valued member of our organization. Sheri also holds a bachelor’s degree in Communication from Emerson College.
Cape Cod Healthcare
I can’t say enough good things about AdamsComm.
In my experience working with John and his team for over 12 years, they have been an incredible partner to me. Offering basic service and troubleshooting to designing and implementing a new telecom system for a large multi office primary care practice. All done with extreme professionalism and attention to the details that matter to the consumer.
Spring of 2020 brought challenges due to the global pandemic. Working with AdamsComm we were able to implement a viable remote application for our multiple call center queues, keeping staff working with their equipment intact. This was invaluable. John and his staff are always ready to assist and problem solve. I trust that they are always offering me the best advice based on their knowledge of my call center needs and applications.
Lynn Cram
Supervisor Patient Service Op
