Call Assistant™ allows operators, receptionists or individual users (both local or remote) to monitor the state of every line and every handset in an elegant and easy-to-use application. Every user on an Allworx system can effectively process calls by answering,
transferring, parking or sending to voicemail. Users can view all call activity across the system including every call queue1, parked calls, monitors, and their own call history. In addition, any current call can be easily recorded using the Call Recording feature. Call Assistant is a fully integrated PC software tool with an intuitive software interface designed to work in combination with any Allworx VoIP phone.
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