Over the past four weeks, practically every organization in the greater Boston area has had to cancel or delay work, school, service, etc. For many, that’s meant either checking the local news, a company or school website, or waiting/sending text messages. AdamsComm, Inc., providers of sophisticated and easy to use IP telephone systems, has recently experienced a number of clients incorporating cancellation notices into their communications systems.
“There are certainly more efficient ways than having one employee calling everyone or waiting all the way through the alphabet for your organization to be listed or not listed on the local news,” said John Adams, president of AdamsComm, Inc. “Most modern telephone systems have the capabilities to set up a dedicated weather/cancellation line. Most companies just don’t know it.”
For both private companies and public agencies, Adams recommends setting up a weather mode of operation and a special phantom extension specifically for cancellations and delays. This extension can be accessed by calling the company auto-attendant or a dedicated telephone number.
“What these alternatives do is put the onus on the employee to call in for information rather than have the business owner or HR person calling, e-mailing or texting everyone,” said Adams.
Adds Adams, “Usually these options don’t require an investment in new hardware and enable users to provide information regarding cancellations, delays or other important messages remotely. If your company’s phone system doesn’t have this capability, it’s probably time to investigate an upgrade. That’s something that could be determined with a simple phone audit.”
AdamsComm offers customized design, implementation and support of IP telephone systems and applications, voice mail systems, call centers and infrastructure cabling for small-to-mid-sized businesses. The company has provided effective communications solutions to over 500 clients including Mutual Bank, Emerald Physicians and Rising Tide Charter Schools.
Located at 128 Main Street, Suite 11, in Carver, Massachusetts, AdamsComm, Inc. serves clients on the South Shore, Cape Cod, Greater Boston, and Metrowest. In addition to 24/7 on-call service, Adams can be onsite, as needed, within four hours.
For more information on the new IT division and AdamsComm’s services, you can call 508-866-4086 or visit www.adamscomm.net.
AdamsComm, Inc. Business Communications Solutions
AdamsComm, Inc. draws upon extensive knowledge and experience to provide both small and large businesses with state-of-the-art communication solutions. With more than 20 years of industry experience in solution design, implementation and support, Adams Communications capably assists clients with voice, data and fiber optic cabling as well as with carrier services and on-site staff training. All of the company’s technicians are factory certified, ensuring the highest level of support and service. Adams Communications is an authorized dealer for Allworx and Samsung Telecommunications Systems.
Headquartered at 128 Main Street, Suite 11 Carver, MA. AdamsComm, Inc. is a member of the Plymouth Area Chamber of Commerce and The Better Business Bureau. For more information, visit the website at http://adamscomm.net or contact (508) 866-4086.